PlayStation Stars brings controversial changes to rewards

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Key Takeaways

  • Sony appears to be adjusting the store credit options available through PlayStation Stars.
  • Some users are reporting that only one $10 option is now available, while others say the feature is gone entirely.
  • Starting October 24, PlayStation Stars points earned by users will expire within 12 months rather than the previous 24 months.



Sony is angry again. playstation Following controversial changes to the PlayStation Stars program, the community has now adjusted the number of options available when redeeming store credits for program points. Some users are reporting that PlayStation has reduced the store credit options, while others are reporting that the feature has been removed from Stars entirely.

Since PlayStation Stars launched globally in 2022, the program has become a much-loved part of the PlayStation experience. It's completely free to join, and users can earn points by completing campaigns and activities, such as purchasing games or DLC through the PlayStation Store, or simply playing certain games or earning certain trophies. After accumulating a few points, Sony allows users to redeem those points to get digital collectibles, full games, and store credits in the Stars section of the PlayStation app. However, the latter appears to have recently received a controversial change and fans are not happy about it.


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Last August, PlayStation users were outraged by Stars' controversial terms of service update. This will result in players having less time to spend their points and no longer being able to earn them through subscriptions like PlayStation Plus. Now, on the day the previous change takes effect, users will have fewer options to redeem store credit, and some users have seen the option removed entirely. It's currently unclear what Sony's intentions are, but fans aren't happy either way.


PlayStation Stars users aren't happy with the new changes


Sony's PlayStation Plus subscription service remains its most popular paid program, but PlayStation Stars has always been a big hit because it allows users to convert their points into store credit on the PlayStation Store. However, Reddit users are now reporting that the options have been reduced from 1,250 points for $5 and 5,000 points for $20 to just one option: 2,500 points for $10. However, not everyone sees the same option, as some people are saying that the option to use store credit is no longer available. “I’m in the UK and there’s no more options,” Reddit user Bamila said, while one user in Australia said they could see a new $10 option.

The app is being updated as PlayStation Stars' Terms of Service are updated today (October 24th), so some options may disappear. Rather than removing the option entirely, PlayStation may adjust it to just a single $10 store credit option.


Many users find that exchanging store credit for PlayStation Stars points is a fundamental part of the experience. Reddit user KristopherAtcheson said: “I'm in California, USA and my wallet funds are missing. Maybe it's just a glitch, but I doubt it. If this isn't a glitch, why do I belong?” [Stars] still? If you don't have wallet funds, it's not worth it.” When PlayStation Stars went offline earlier this year, users largely missed the ability to redeem store credits, so if Sony now removes this option entirely, fans will likely stop using the program altogether. It's high.

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